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We will call you as soon as your pet has been seen and treatment has been provided. The doctor or technician will call you prior to performing any additional diagnostic testing or treatment that the doctor believes may be needed.
We will strive to keep charges in line with any estimate given, however; unforeseen situations may arise. If the need arises, we will inform you of any additional charges that may be required prior to performing the service. If we cannot reach you, and a procedure needs to be performed for the health and safety of the animal, it will be done and charges will appear on your bill.
All pets that are admitted into the hospital are required to be current on all vaccinations, parasite checks and physical exams. All admitted pets must be free of external parasites. Animals with fleas or ticks present will be administered a preventative at the owner’s expense.
Pets that are hospitalized on an emergency basis will require a deposit for treatments based on an initial assessment. Extensive hospitalized stays may require keeping charges current prior to expected discharge.
All pets must be discharged prior to 5:15pm Monday-Friday and by 11am on Saturday to avoid a late discharge fee.
Payment for all rendered services is due at the time of discharge.
We at the Bensenville Animal Hospital do all we can to ensure that your pet received the safest and most up-to-date medical care. However, unforeseen complications can and do occasionally arise during or after a procedure. In the event of a complication, the attending veterinarian will proceed with treatments deemed necessary in their professional judgement until you can be reached. Any costs associated with emergency treatments are incurred at the owner’s expense.
I, the undersigned owner or agent of the owner, certify that I am eighteen years of age or over and authorize the veterinarian(s) at this practice to perform the above procedure(s). I understand that I am encouraged to discuss any concerns or questions about any medical risks with the doctor before any exam/procedure is/are initiated. I understand that medical treatments, including anesthesia, are not without risks. Your signature below signifies understanding of the above and authorizes the attending veterinarian to perform the procedures listed as well as any emergency treatment that may become necessary. Your signature also releases Bensenville Animal Hospital of any liability associated with the treatment of your pet both during and after service rendered.
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