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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (630) 766-0620

"I unfortunately had to put my handsome boy down yesterday. The staff was so kind and so amazing. It's never easy when putting down our loved pets but they were so great and patient. The whole experience was peaceful. They squeezed us in yesterday never having seen my dog before. It was worth the drive since they were recommended to me by other people. Prior to going, I had an appointment to put him down somewhere else tomorrow but as the days progressed I knew it had to be done sooner than later. I am so thankful for the two wonderful people (the girl at the front desk and the tech who placed the IV) and the sweetest doctor (Dr. Fox). I wish I can recall the girls names ( I want to say Mary and Maria) but it was all such a blur. Thank you for everything. Simba and I are so appreciative."

Sol

(630) 766-0620 Appointments
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